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Shipping & Returns

Shipping Policy

All orders are processed within 1–5 business days (Monday through Friday, excluding weekends and holidays) after your order has been placed and payment has been successfully processed.

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Please note:

  • Processing time is separate from shipping transit time.

  • Orders placed on weekends or holidays will begin processing on the next business day.

  • During new product launches, holidays, sales, or periods of high order volume, processing times may be extended. If significant delays occur, we will notify you using the contact information provided with your order.

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Shipping options and estimated delivery times are displayed at checkout based on your shipping destination.

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Available shipping methods may include:

  • Standard Shipping

  • Expedited Shipping

  • Express Shipping

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International shipping may be available to select countries. Customers are responsible for any applicable customs duties, taxes, import fees, or other charges imposed by the destination country. These charges are not included in the purchase price or shipping costs unless otherwise stated. Delivery times for international shipments may vary due to customs processing.

 

Delivery estimates begin once your order has been processed and shipped.

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Once your order has shipped, you will receive a shipping confirmation email containing a tracking number, when available. Please allow up to 24 hours for tracking information to become active after receiving your shipping confirmation.

Return & Exchange Policy

We accept returns on eligible items within 14 days of the delivery date. If you would like a different size or color, we recommend placing a new order to ensure availability. Once your eligible return has been received and approved, your refund will be processed according to this policy. If inventory permits, exchanges may be offered at our discretion. To qualify for a return, items must:

 

  • Be unworn, unwashed, and unused.

  • Have all original tags attached.

  • Be free of stains, odors, makeup, perfume, pet hair, or damage.

  • Be returned in their original packaging when possible.

  • Include proof of purchase or order confirmation.

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We reserve the right to refuse returns that do not meet these requirements.​

Non-Returnable Items

The following items are considered final sale and cannot be returned or exchanged:

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  • Sale or clearance merchandise.

  • Promotional or discounted items marked "Final Sale."

  • Gift cards.

  • Accessories, jewelry, hats, hair accessories, and intimate apparel (including bodysuits, undergarments, swimwear, and shapewear) unless defective.

  • Customized or personalized products.

Return Shipping

Customers are responsible for return shipping costs unless:

 

  • The incorrect item was received.

  • The item arrived damaged or defective.

  • The return resulted from our error.​

 

We recommend using a trackable shipping service, as we are not responsible for returns lost in transit.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery. Please include:

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  • Your order number.

  • A description of the issue.

  • Clear photographs of the item and packaging.

 

We will review your claim and provide a replacement, exchange, or refund when appropriate.

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